Your Right to Choose Your Repair Shop
Your insurance company can recommend a body shop. It can't make you use one. In Texas, you decide who fixes your car. Astro Collision works directly with your insurance company on the claim and the billing, and choosing us doesn't change your coverage.
We Pay your Deductible
Get Your Free Estimate
Tell us what happened and who your insurance is with. A service advisor will reach out shortly, and we'll work with your insurer from there.
Free Collision Repair Estimate
No cost, no obligation. We pay your deductible.
Request Received!
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Heard This? Here's the Correction.
After a wreck, a lot gets said about where your car "has to" go. Here's how it actually works in Texas.
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What you might hear
“You have to take it to the shop we recommend.”
You choose the shop. Your insurer can recommend one, but it can't say you must use a specific shop, or one on its preferred list, for the repair to be covered.
Tex. Ins. Code §1952.302 -
What you might hear
“If you go somewhere else, it might not be covered.”
Your insurer can't limit your coverage because you picked your own repair shop. Same policy, same coverage.
Tex. Ins. Code §1952.301(a) -
What you might hear
“The other driver's insurance decides where it gets fixed.”
On a claim against the other driver's policy, their insurer can't require repairs at a particular shop either.
Tex. Ins. Code §1952.301(b) -
What you might hear
“Use your own shop and the claim paperwork is on you.”
Not here. Astro Collision works directly with your insurance company on the claim and the billing: estimate, supplements and invoice.
Astro Collision
General information about Texas law, not legal advice. Questions about your own policy? Ask your adjuster or a licensed attorney.
One Thing Changes. Nothing Else Does.
Choosing Astro Collision instead of the shop your insurance suggested doesn't touch your claim or your coverage.
What Changes
Who fixes your car
You pick the shop. Pick Astro Collision and we take the car, the estimate and the insurance back-and-forth off your plate.
What Stays the Same
- Your policy Same
- Your coverage Same
- Your claim and claim number Same
- Your insurance company handles the claim Same
Free estimate, no obligation. Or call (832) 883-8120, open 24 hours.
You Pick the Shop. We Carry the Claim.
Five steps from "where do I take it?" to driving your car home.
Choose Astro Collision
Fill out the form or call (832) 883-8120. Can't drive it? Request a tow on the form.
Tell Your Insurer
Let them know Astro Collision, 9590 FM 1960 W, is your shop. Not filed yet? We help you get the claim started.
Free Estimate
In person or virtual, free and with no obligation. We document all the damage.
We Work With Your Insurer
We deal with the adjuster, send supplements for hidden damage and handle the billing directly with the insurance company.
Fixed & Back to You
Your car is repaired with a lifetime warranty on our work, and we pay your deductible.
Need a tow? Request one on the form or call (832) 883-8120, 24/7.
What Texas Law Says
Two sections of the Texas Insurance Code protect your choice of repair shop.
Your Choice Can't Cost You Coverage
An insurer can't limit your coverage by limiting your choice of repair shop. And on a claim against another driver's policy, the insurer can't require the repairs to be done at a particular shop.
No "You Must Use Ours"
An insurer, its agent or an adjuster can't state or suggest that you have to use a specific shop, or a shop on the insurer's preferred list, for your repair to be covered.
General information, not legal advice. For questions about your own policy, ask your adjuster or a licensed attorney.
We Pay Your Deductible
You chose the shop. We make it easy to say yes: whatever your deductible is, we pay it, so it never stands between you and a safe car.
Call (832) 883-8120 Open 24 hours. Night drop available.Choosing Your Repair Shop: FAQ
Do I have to use the shop my insurance recommends?
No. In Texas you choose who repairs your car. Your insurance company can recommend a shop, but the Texas Insurance Code says it can't limit your coverage because you picked your own, and it can't tell you that you must use a particular shop, or one on its preferred list, for the repair to be covered. You can bring your car to Astro Collision.
Will choosing Astro Collision affect my claim or my coverage?
No. Choosing a shop doesn't change your policy or your coverage. Your insurance company still handles the claim under the same policy. The only thing that changes is who fixes your car.
What if the adjuster says I have to use their shop?
Under Texas law, an insurer, its agent or an adjuster may not state or suggest that you must use a specific shop for the repair to be covered. Tell them you've chosen Astro Collision, 9590 FM 1960 W, Houston, TX 77070. If you'd like help with that conversation, call us at (832) 883-8120.
Does this apply if the other driver caused the wreck?
Yes. If you're claiming on the at-fault driver's policy, Texas law says their insurance company can't require you to have the repairs done at a particular shop either. Give us the claim number and we'll work with that insurer.
How does Astro Collision work with my insurance company?
We work directly with your insurer on the claim and the billing. We write the estimate, deal with the adjuster, send supplement estimates when hidden damage turns up, and send the repair invoice through to the insurance company, so you aren't carrying paperwork back and forth.
Do I need to tell my insurer I picked Astro Collision?
Yes. Let your insurance company know Astro Collision is your repair shop and give them our address. If you haven't filed yet, call (832) 883-8120 and we'll help you get the claim started.
Is the estimate free?
Yes. Estimates at Astro Collision are free with no obligation, in person or virtual. Fill out the form, call (832) 883-8120, or bring your car to 9590 FM 1960 W.
Will you pay my deductible?
Yes. Astro Collision pays your deductible. If the other driver was at fault and you're claiming on their policy, there is usually no deductible for you to pay at all.
Where are you located?
9590 FM 1960 W, Houston, TX 77070. We're open 24 hours, with night drop and car pickup available.
Everything Your Car Needs
File a Claim
We file your insurance claim A to Z, deal with the adjuster and write the supplements. 24hr claims line.
How Claims Work →Body Shop Estimates
Free estimates, in person or virtual. Send photos and we'll tell you what your car needs.
Get an Estimate →Collision Repair
Collision, flood and vandalism repair, impound assistance, insurance claims A-Z. We pay your deductible.
View Collision Repair →Your Car. Your Choice.
Tell us what happened. We'll write the free estimate and work with your insurance company from there.
Book Your Free Estimate
Night drop available. Car pickup available. We work with all insurance carriers.
Request Received!
We have your message and a service advisor will be in touch shortly. We're here 24 hours a day.